Gambling Tracker Win/loss statements /Royal Caribbean
Royal Caribbean win/loss statement
It is in the Club Royale portal, it appears on 31 January, and it goes back five years. The part worth reading before you rely on it is what Royal Caribbean leaves out of the number.
How to get it
- 1
Wait until 31 January
Royal Caribbean's own FAQ is specific: the statement for a given year becomes available to download on or after 31 January of the following year. Before that date there is nothing to fetch, no matter how many times you refresh.
- 2
Sign in and open the Club Royale statements page
The portal lives at royalcaribbean.com/club-royale/statements. From the site menu it is Manage My Cruise, then the Club Royale programme, then Win/Loss. You are signing in with the same account you book with.
- 3
Pick the year
The portal holds the past five years, so a 2021 sailing is still reachable in 2026 but a 2019 one is gone. Request each year separately.
- 4
Accept the terms and download
You have to agree to the terms and conditions before the document generates. The output is a PDF of estimated consolidated gaming activity.
Royal Caribbean moves its site menus from time to time. If the path above has changed, search the help centre for "win/loss statement" rather than hunting through Manage My Cruise.
What the number actually contains
Royal Caribbean describes it as estimated consolidated gaming activity on slot machines and table games, based on SeaPass card use. Two exclusions are named outright.
- ✓ Slot machines played with the SeaPass card
- ✓ Table games rated under the SeaPass card
- ✕ Texas Hold'em poker
- ✕ Machines that do not accept SeaPass tracking
- ✕ Any play where the card was not presented
- ✕ Casino Royale play on a different cruise line
Straight from Royal Caribbean
The page says a win/loss statement is not an official tax document, and that these statements are not submitted to the IRS. That is the operator telling you not to file the year on the strength of this PDF alone.
Questions
Do I need to be a Club Royale member?
The statements portal sits inside the Club Royale section and the figures are built from SeaPass card activity, so in practice you need the card to have been read while you played. Royal Caribbean's FAQ does not spell out a membership requirement beyond that. If you sailed and gambled without ever presenting the card, there will be a statement, and it will show almost nothing.
Why does my statement show so much less than I played?
Two reasons, and Royal Caribbean names both. Texas Hold'em is excluded outright, and so is any machine that does not accept SeaPass tracking. On top of that, anything you played without the card in is invisible. Cruise casinos are a common place for this because people move between machines and tables more casually than they would on land.
Is the Royal Caribbean statement enough for my taxes?
Royal Caribbean answers this itself: the page states that a win/loss statement is not an official tax document and that these statements are not submitted to the IRS. It is an estimate of consolidated gaming activity. Useful as corroboration, not sufficient on its own, and the IRS asks for a diary you kept as you went.
What about Celebrity, Carnival or NCL?
Each line runs its own loyalty programme and its own statement process, on its own calendar. Celebrity sits under the same corporate roof as Royal Caribbean but the account is separate. If you sailed with two lines in a year, that is two requests.
The poker nights it will not show
Texas Hold'em is excluded and so is anything you played without the card. Log the session yourself and the cruise is one line in a year you can actually see.
